Wanda and Elenor have worked for SERVPRO 37 Years!

3/26/2018 (Permalink)

Wanda and Sissy Holding up a signed thank you poster for their dedication.

What makes a SERVPRO Crew Chief show up for work 37 years, and counting? Just one little comment…

Wanda Albright, and her sister, Eleanor “Sissy” Helmick, have been SERVPRO of East Harford County Crew Chiefs for nearly four decades, through countless restoration industry changes and three different franchise owners, giving their all for customers and co-workers, too!

Since 1981, this dedicated pair have seen many changes in the restoration industry, and drastic growth for the company, but their focus remains the same: on those experiencing stress and trauma from damages to their homes. Wanda sums up her work’s greatest reward, helping customers and their homes return to normalcy, “I just love going into a home where it’s a disaster and I make it perfect… I like to make a difference.”

Owners Jim and Trish Wall, SERVPRO of East Harford County; SERVPRO of Hunt Valley / Lutherville; and SERVPRO of Bel Air, understand employees are what makes a business great, and Wanda and Sis are, no doubt, exceptional in their dedication to customer, company, and team. “Throughout their 38+ year careers, Wanda and Sissy have always dreamed of visiting the corporate headquarters, so this past January, we made their dreams come true with an anniversary trip to Tennessee. With the help of our East Harford County General Manager, Toni Townsley, Wanda and Sissy visited SERVPRO Industries, Inc. headquarters, toured the facility, met several corporate employees, and made the SERVPRO TV news in a segment dedicated to them!” Then to top off the fun, the pair spent two nights downtown, enjoying themselves and the sights and sounds of Nashville. It was quite a memorable trip and well-deserved for such dedicated and loyal people.

And while recognition of their accomplishments and acknowledgment of their dedication is surely important to good employee morale, what exactly could keep these crew chiefs coming back year-after-year to the very same job? According to Sis Helmick, just one thing… “It makes me feel good. It makes me feel proud when someone comes to me and tells me ‘Thank you so much. You’ve helped us tremendously.’ That’s what I do it for. That one little comment.”