What is Matterport?

6/25/2021 (Permalink)

Matterport is the standard for 3D space capture and collaboration in multiple industry sectors. They are the leading spatial data company focused on digitizing and indexing the built world. Matterport’s all-in-one 3D data platform enables anyone to create an accurate and immersive, digital twin of a physical space, which can be used to design, build, operate, promote, and understand any space.

How Does Matterport Help Our Customers?

Matterport provides two key components that benefit our clients and insurance industry professionals alike: Velocity and accuracy. Gone are the days of measuring a property by hand and utilizing a camera phone to document damages. By utilizing Matterport, SERVPRO Disaster Recovery Team- Team Wall can now capture the measurements and photo documentation simultaneously while significantly reducing human error. In fact, Matterport’s Pro2 Camera provides measuring accuracy within a 1% margin of error. The 3D space generated provides unbiased information that cannot be manipulated to the benefit of any party. This 3D space also offers a snapshot in time, giving any insurance industry professional the ability to collaborate on repairs. This in turn expedites the overall claim settlement process, getting the property restored back to our client and adhering to our slogan, “Like it never even happened.”

Matterport In Action

Overcoming Pandemic Obstacles

During the peak of the COVID-19 pandemic, many insurance companies restricted their field adjusters from visiting properties. Limitations on inspections put many adjusters in a precarious situation. SERVPRO Team Wall cemented their trust with Matterport coupled with stellar services performed for our mutual clients. 

Faster to the Finish Line

 When a multi-family condominium suffered structural damage to their roof, an engineer was engaged to determine the necessary repairs. Once he found out that we had scanned the property with Matterport, he utilized the 3D scan to generate a detailed report. This reduced the turnaround time on the report and allowed our team to begin the repairs to the structure.

Caring for Your Belongings

After a fire impacted our client’s residential home, we engaged Matterport to document the personal property and structural damages. Due to our client’s health, she had to limit her time on site. Instead, we opted to scan the property on multiple occasions to put her mind at ease. In addition, she was able to assist with the non-salvageable inventory process with our team.

Matterport is Here For the Assist

SERVPRO Disaster Recovery Team – Team Wall strives to create the premier customer service experience. We utilize state-of-the-art technology such as Matterport and continue to implement emerging products that will benefit the overall property restoration process. If you are interested in learning more about SERVPRO of Hunt Valley and Harford County or our Matterport services, please give us a call at (410) 229-0012 or visit our website, where you can learn more about our water, storm, fire, and mold restoration services, as well as our other Advanced Technologies that are designed to restore your home or commercial business to its preloss condition as soon as possible.